Through our motors of search it will be possible to view and to purchase the different tourist services that will serve for composing your trip.
The products offered have been negotiated directly with foreign tour operators and Italian known and appreciated.
In synthesis these are the phases of a booking:
1) select the service or the services as from own demands
2) complete the passenger's list
3) follow the procedure of booking until the "cart of the expense"
4) enter inside the System inserting his/her own codes. If You don't have already a code, it is necessary make Sign up
5) confirm the booking within 30 minutes,otherwise system will be eliminated all your bookings by the cart of the expense.
6) to take vision of the penalties' of cancellation and of the terms of payment in vigor for the services that he is booking.
7) preserve the e-mail of confirmation with all your bookings, that it will be sent to your email address that is combined to your profile. If the e-mail is not received within a few times, you are begged to contact the Help Desk.
8) a mail of confirmation with enclosures the vouchers of the reserved services, will be sent only when the total payment of the practice will be confirmed by the institute of credit
If the service could not be confirmed online you can proceed with impegantive request, that will be sent directly to the operator however.
A service cannot be confirmed online when underlined as On Application.
This can happen when:
- is too much neighbor the date of departure.
- he is booking a special period (fair, event, demonstration, etc.) - availability is exhausted' initial of places or rooms - has not been confirmed yet, for insufficiency of participants.
Please take note that the booking On Request is Impegnative, if the service is confirmed. Just for this reason the System will always apply the same formalities of payment but nothing will be charge on your credit card until the service is confirmed.
You will receive as soon as possible a confirmation of such service, directly on your email.
- You have to completed the procedure of booking.
- you have to received the e-mail of confirmation in which all the reserved services are suitable as Confirmed (in case of services On Application, our staff will provide' to send not answer as soon as possible).
- you have To handled the payment according to the formalities' suitable during the confirmation - to have received a mail of confirmation with enclosures the documents of Trip (Vouchers), that you must be stamped
To add a service to an existing practice can:
- Register at the site by logging in with their own codes
- Open the practice in the shopping cart after you select it in the lsita existing bookings
- Select the services you want to add, via search engines, as you would if you were making a new reservation
- Complete the process until the final confirmation, which will display all the services already 'present, more' those added in the current session
To delete one or more services of a reservation:
- Register at the site by logging in with their own codes
- Open the practice in the shopping cart after you select it in the lsita existing bookings
- Select the services you want to delete and press the button to confirm
- Complete the process until the final confirmation, in which all services should be viewed as such canceled
Late in for alterations or changes you must use the appropriate electronic forms within our home page.
Applications will be evaluated by the operational department that will work 'to respond as soon as possible.
For cancellations or changes that include the application of penalties, a summary of the amount still owed or to be compensated as a result of works required and 'always available in the information of the practice, within your profile.
NOTE WELL: In the event of changes for which it is most advantageous for the total cancellation of a practice or service, you still need to pay again. If you are already making a payment for the Services canceled the debt previously paid, will be charged back within 48 hours (counting only business days). "
The penalty 'applicable to each reservation are displayed in the shopping cart before proceeding to final confirmation and also in practice when a reservation list has already been confirmed.
Bookings ON REQUEST
The penalties' may be applied only when the service was already confirmed.
A confirmation email is sent to the email address provided each time the status of a service is changed by our staff or suppliers
