General information
Program details
Al Maha Services are seamless experience for guests arriving to, transiting through or departing from Hamad International Airport.
The Al Maha Services Meet and Assist packages are designed with attentiveness in mind. An Al Maha Services Hostess will meet the guests at their point of arrival, transfer or departure and assist with all formalities while relaxing in one of the exclusive lounges. Meet and Assist Services can perfectly compliment guest’s business travel plans.
Gold Service
Guests are required to proceed to Al Maha Services Arrivals Airside Lounge located before immigration counters and present themselves to an Al Maha Services Hostess. Guests will have an exclusive access to the dedicated immigration counters and expedited immigration formalities through customs clearance, Porter assistance with luggage from the baggage claim area and finally escorted to the receiving parties at the arrivals hall.
Platinum Service
An Al Maha Services Hostess will meet the guests at the aerobridge/aircraft/remote bay with a personalized name board. An access to Al Maha Services Arrivals Landside Lounge (up to 4 hours only) is included on this package. For guests entering Qatar, they will be escorted to Al Maha Services Arrivals Airside Lounge located before immigration counters and will have an exclusive access to the dedicated immigration counters, expedited immigration formalities through customs clearance, porter assistance with luggage from the baggage claim area and finally escorted to the receiving parties at the arrivals hall.
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